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[K] Pogolina
03-31-2016, 05:26 PM
Psy Captains,

As you may have noticed, an unscheduled maintenance kicked in this afternoon, which has temporarily disabled the game. This downtime is expected to last only a few hours while we implement fixes to some technical issues.

Because of these technical issues, we have had to execute a rollback in MGG. Thus, when you are able to reconnect, you will resume your game progress from 10:30 AM (CEST) 31.03.21016.

IMPORTANT:
- If you have made any purchase between 10:30 and 18:00, your items will be placed back into your account.
- If you have used Gold between 10:30 and 18:00, you will go back to the amount of gold you had at 10:30 AM.

If you have any questions, do not hesitate to let us know!

Kind regards,
The MGG team

Fadi Brahem
03-31-2016, 05:50 PM
Pogolina;57029']Psy Captains,

As you may have noticed, an unscheduled maintenance kicked in this afternoon, which has temporarily disabled the game. This downtime is expected to last only a few hours while we implement fixes to some technical issues.

Because of these technical issues, we have had to execute a rollback in MGG. Thus, when you are able to reconnect, you will resume your game progress from 10:30 AM (CEST) 31.03.21016.

IMPORTANT:
- If you have made any purchase between 10:30 and 18:00, your items will be placed back into your account.
- If you have used Gold between 10:30 and 18:00, you will go back to the amount of gold you had at 10:30 AM.

If you have any questions, do not hesitate to let us know!

Kind regards,
The MGG team

2 questions
1/ when will thr game is going to be back online?
2/ does the new update will be added when the game is back online?

Gabriel Dume
03-31-2016, 06:14 PM
CEST is Central European Summer Time or UTC + 2, right? If so, i only leveled up a couple times and i think i used gold twice in the slots, so no big deal.

[K] Pogolina
03-31-2016, 06:31 PM
CEST is Central European Summer Time or UTC + 2, right? If so, i only leveled up a couple times and i think i used gold twice in the slots, so no big deal.

Thank you for your understanding, Gabriel.


2 questions
1/ when will thr game is going to be back online?
2/ does the new update will be added when the game is back online?

We expect it to take 3 hours or less.
There will be no new features once the game if back unfortunately, this maintenance is being performed mainly to address the technical issues we currently face.

Thomas Rosati
03-31-2016, 06:46 PM
about the 1500 gold will that be lost had you claimed it in that period?

[K] Pogolina
03-31-2016, 07:08 PM
about the 1500 gold will that be lost had you claimed it in that period?

Hi Thomas,

We actually just posted about it on the fan page, here you go:


Due to the rollback, some of the Psy Captains who have redeemed the 1.500 Gold gift today after 10:30 AM (CEST), may notice that it is temporarily missing from their account. Our Dev team will grant it back as soon as possible (this most likely will take place tomorrow - 01.04.2014).

We thank you for your patience and understanding!

Idomar Mutans
03-31-2016, 07:12 PM
we just lost the 1500 gold gift!
i've purchased platinum stars from it, and created 2 platinum mutants which has been lost too.
so i've got back my stage before 10:30, but if i click to the gift link again it says i've collected already.
its so funny to know this, but nothing else:)

Idomar Mutans
03-31-2016, 07:14 PM
Thanks,
looking fwd to it

Demetrio Vega
03-31-2016, 07:21 PM
Me han robado mas de 1000 de oro que tenia subí de oro en la mańana exijo explicación

chasdesign
03-31-2016, 08:09 PM
I won in the generator mutant Nyarlathotep, but after a failure of the game 31.03.2016 he disappeared out of my inventory. Return it to me!
id 68667047

Lucie Naasti
03-31-2016, 08:12 PM
Another loss is the gifts from one player to another, I had received a yellow egg today. Now I don't have it anymore and the gift has not been returned to my inbox.
You just made it even harder to complete the easter challenge :(

Adam Malik
03-31-2016, 09:26 PM
I lost gold of 1500 and I also lost mutant warrior ( the steampunk ) and dracus nobilis , because mutants dracus nobilis I can from the fusion me and disappear with the warrior TS me , therefore I was disappointed with it all because of the loss mutants me and gold referred me hahaha
--'

Djizhead
03-31-2016, 09:27 PM
Hello.Don't know whether I write but still. With the rollback I lost a gold foundry? Get her back!

Matteo Bonciani
03-31-2016, 10:53 PM
This unexpectedly took my 1500 gold I had received this morning ... you can solve please?
Ciao, Madmax

Naeem Soomro
03-31-2016, 11:31 PM
My 400 gold is missing after rollback as i had 1650 gold but now game resumed it shows 1250 gold.

However i have collected 10 gold from gold forge at the moment.

Similarly, mutant in incubator is missing and on breeding centre as well.

Please solve gold issue....

Maryanto
03-31-2016, 11:53 PM
I just know that my gold 1,500 missing after I get out of mutant bingo for their rollback , how did this on accountability ?

Maryanto
04-01-2016, 12:19 AM
how gold gift I get from bingo mutant ? i have 1.500 gold, and now all is lost !
What can still get my gift back ? Please kobojo :(

Tungstenio
04-01-2016, 12:33 AM
Plsssss.... I had finally gotten a C'thlig and then lost it because of this problem, and now... I have 8 nebulons, because when the breed finished another nebulon appeared... -.-... let me get the C'thlig again pls

Yant Parama Mulya
04-01-2016, 07:28 AM
Pogolina;57029']Psy Captains,

As you may have noticed, an unscheduled maintenance kicked in this afternoon, which has temporarily disabled the game. This downtime is expected to last only a few hours while we implement fixes to some technical issues.

Because of these technical issues, we have had to execute a rollback in MGG. Thus, when you are able to reconnect, you will resume your game progress from 10:30 AM (CEST) 31.03.21016.

IMPORTANT:
- If you have made any purchase between 10:30 and 18:00, your items will be placed back into your account.
- If you have used Gold between 10:30 and 18:00, you will go back to the amount of gold you had at 10:30 AM.

If you have any questions, do not hesitate to let us know!

Kind regards,
The MGG team

I already have leprechaun from token jackpot, i already redeem 1500gold, and at that time i playing this mutants full time (eg:leveling from lv3 to lv14) . So what i got at your fault?
At least give back my 1500gold.

Ronald Soberano
04-01-2016, 07:59 AM
ZZzZzZzZzZzZzZ 1,500 Gold Rollback

Djizhead
04-01-2016, 08:27 AM
Hello. Please give me back my gold foundry, lost in time rollback the server. Here is my data https://www.facebook.com/profile.php?id=100011489318507

Jms Pang
04-01-2016, 12:26 PM
i lost my purchases and progress.5233

Djizhead
04-01-2016, 03:33 PM
Hello. Please give me back my gold foundry, lost in time rollback the server. Here is my data https://www.facebook.com/profile.php?id=100011489318507!!!!

Djizhead
04-01-2016, 03:50 PM
Hello. Please give me back my gold foundry, lost in time rollback the server. Here is my data https://www.facebook.com/profile.php?id=100011489318507!!!!If do I apply not there, then say where do I must will appeal?!! It is real not funnily, I expended the money in this плавильню, and you took away her for me, by means of recoil.

[K] Pogolina
04-01-2016, 04:38 PM
Hi Psy Captains,


IMPORTANT:
- If you have made any purchase between 10:30 and 18:00, your items will be placed back into your account.
- If you have used Gold between 10:30 and 18:00, you will go back to the amount of gold you had at 10:30 AM.

If you observe that you have not received an item which you bought within the span of time stated above, please contact our Support team using the link in my signature.

Thanks!

Damien Dutheil
04-01-2016, 05:59 PM
I lost the SPACE PRINCESS FROM LUCHA LIBRE that i had finally won from the reactor and the 4 reactor tokens didn't come back......is there a chance of getting either of them back???
I had also lost mutants that I got through the mystery boxes but I received my gold back from the purchase.

Dardan Bakuku
04-01-2016, 06:45 PM
Pogolina;57029']Psy Captains,

As you may have noticed, an unscheduled maintenance kicked in this afternoon, which has temporarily disabled the game. This downtime is expected to last only a few hours while we implement fixes to some technical issues.

Because of these technical issues, we have had to execute a rollback in MGG. Thus, when you are able to reconnect, you will resume your game progress from 10:30 AM (CEST) 31.03.21016.

IMPORTANT:
- If you have made any purchase between 10:30 and 18:00, your items will be placed back into your account.
- If you have used Gold between 10:30 and 18:00, you will go back to the amount of gold you had at 10:30 AM.

If you have any questions, do not hesitate to let us know!

Kind regards,
The MGG team
hello i didnt get my gold back and i cant enter the support website, so plz help me

Drezi Besir
04-01-2016, 06:49 PM
Pogolina;57029']Psy Captains,

As you may have noticed, an unscheduled maintenance kicked in this afternoon, which has temporarily disabled the game. This downtime is expected to last only a few hours while we implement fixes to some technical issues.

Because of these technical issues, we have had to execute a rollback in MGG. Thus, when you are able to reconnect, you will resume your game progress from 10:30 AM (CEST) 31.03.21016.

IMPORTANT:
- If you have made any purchase between 10:30 and 18:00, your items will be placed back into your account.
- If you have used Gold between 10:30 and 18:00, you will go back to the amount of gold you had at 10:30 AM.

If you have any questions, do not hesitate to let us know!

Kind regards,
The MGG team
i didnt get my gold back and i cant enter the support, same problem as the above user

Rózsahegyi Lang Ádám
04-01-2016, 08:38 PM
I bought a forge what now i lost, is missing, when you will put it back to my inventory?

Crispin Fundal
04-02-2016, 02:32 AM
goddamn this shitty game waste a lot of my money and time sorry for this game cause a lot of players here at our community don't play this holy shitty game anymore bye boring !

Brian Collett
04-02-2016, 03:15 AM
is the black hole coming to all playeres soon if so when

KakashiNinja
04-02-2016, 10:39 AM
still I not received my 1500 gold

bong
04-03-2016, 02:40 AM
not yet received my 1500 gold back to my account.. almost all of my friends got theirs... in the fan page when i click on the button it says that i already collected it... 1500 gold means a lot to the game.. we need to have it back!

Portgas D. Rain
04-04-2016, 07:13 PM
Hi Admin, Please give me back my gold furnace, lost in time rollback the server.
I've sent 2 PM to you but there's no response , plesae reply my message

Portgas D. Rain
04-04-2016, 07:25 PM
Hi Admin, Please give me back my gold furnace, lost in time rollback the server.
I've sent 2 PM to you but there's no response , plesae reply my message .
And this is my fb link

https://www.facebook.com/portgas.d.rain

chasdesign
04-05-2016, 08:36 AM
I won in the generator mutant Nyarlathotep, but after a failure of the game 31.03.2016 he disappeared out of my inventory. Return it to me!

Bayu Samudra
04-06-2016, 08:42 AM
still I not received my 1500 gold
https://www.facebook.com/bayusamudra9