View Full Version : [QUESTION] help me - Why my acc have been banned ?

sun go
03-08-2017, 04:37 AM
Hi, my name sungo.

My legend acc: 203382 - sungo.4334
My acc have been banned from 3/3 & I dont know wwhy :( .
I always fairplay.

Please help me, thank.
Best regard

03-08-2017, 04:52 AM
You should write an email to their support team explaining the situation. But it takes some time to receive a reply.

sun go
03-08-2017, 04:53 AM
thank you, I have email (5/3) but KJB not yet reply :(

Huu Dat Tran
03-08-2017, 06:40 AM
Plz , unbanned him . how we know who next being banned unreason :'(

03-08-2017, 06:51 AM
Sungo is one of the first members in Vietnam Primal Legends group, we play based on learning together and fair-play all the time.
idk why he suddenly was banned on March 3rd without any reason from system, being banned for no specific reason makes players like us feel confused and bored when playing again from the very first levels.
If he really did something wrong, would the reason been announced across this topic?
If he didnt, we ask for releasing his account back.

[K] BlueSky
03-08-2017, 10:29 AM
Account disputes are not publicly discussed for confidentiality and security reasons, which is why although I have checked your account the ban reason will not be shared here.

We appreciate your patience whilst our support team replies to your query.