PDA

View Full Version : Lost Tricera Tank and Support Is Terrible



Gary Gusep
03-16-2017, 12:47 PM
Hi everyone
I used 100 jackpot tokens on the mutant madness slot and got a tricera tank. However my game exited and was not saved. I contacted support and they have marked it solved even though they have not even replied at all and fixed the issue. I requested them again and waiting for follow up. However what do I do if they don't reply or not solve my issue. Should I call them?

Jason Tek Chun Sheng
03-16-2017, 01:09 PM
Hi everyone
I used 100 jackpot tokens on the mutant madness slot and got a tricera tank. However my game exited and was not saved. I contacted support and they have marked it solved even though they have not even replied at all and fixed the issue. I requested them again and waiting for follow up. However what do I do if they don't reply or not solve my issue. Should I call them?

Did you have your JP Tokens back?

[K] Allen Bernard
03-20-2017, 11:15 AM
What is you ticket number?