PDA

View Full Version : Unable to request help on PVP event



LeeChris Jones
08-13-2014, 09:54 AM
When I go to request help all my friends pictures are fuzzy and it will not let me request help. Any suggestions please or could Kojobo look into this please?

Howard
08-13-2014, 02:36 PM
When I go to request help all my friends pictures are fuzzy and it will not let me request help. Any suggestions please or could Kojobo look into this please?

Is this the mobile or Facebook version. or on both? If it's one, see if it is happening on another.

If its mobile, reboot your phone/computer and see if it helps. Sometimes simple things can work.

Also if you have linked your mobile account to Facebook already, then I believe you can try re-installing the app on your phone without any loss.

If it happens on both, then not sure.

You should also send a ticket to support ASAP. As they will take a couple days to respond, if ever.

LeeChris Jones
08-13-2014, 06:51 PM
Thanks this is on facebook version. I will send ticket to support

Howard
08-13-2014, 08:06 PM
Thanks this is on facebook version. I will send ticket to support

Using a different internet browser (Chrome, Firefox, etc) may also remedy your problem. Or even resetting your router. Sometimes it's the little things that get you.