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View Full Version : Big Problem. I am very disappointed with the game :(



Tudorel Luca
11-20-2013, 01:03 PM
Yesterday i finally won a gold star at the slot machine, and tried to breed a gold mutant. I put the mutants at the breeding center, put the gold star, after the breeding was completed...poof no gold mutant but a normal one. How can this be possible ? It was my first gold star :( This is NOT FAIR ! I demand my gold star back :(

Frank Hege
11-20-2013, 02:15 PM
i lost 4 reactor tokens i won at the slotmachine, about 100 gold and also the 10 tokens i just there. another lost a buck norris

its reported and we r waiting for an answer

Tudorel Luca
11-20-2013, 03:37 PM
Thanks for the info, I hope they give me my gold star back, i don't mind waiting a few days untill they decide, but I don't think i'll be playing this game anymore if i don't get it back. It is enormously frustrating to know that you finally achieved your ultimate goal (getting a gold star to breed a gold mutant) and to lose it just when you are on the edge of happiness :( X(

Frank Hege
11-20-2013, 04:48 PM
the same i feel i allways fight and collect for the reactor tokens!

so we just can wait. i guess there r a lot of problems with the new featue so it maybe waste a bit.

maybe u should also report it to the support to make it easier for them to help u finally

Tudorel Luca
11-20-2013, 06:17 PM
I just did that, hope they read it and take it seriously :( otherwise i don't know what i'm gonna do without my gold star :(

Joshua Immanuel
11-20-2013, 07:16 PM
i won 6 reactor tokens and i lost it too :(

Christian Munive
11-20-2013, 07:53 PM
Yesterday i finally won a gold star at the slot machine, and tried to breed a gold mutant. I put the mutants at the breeding center, put the gold star, after the breeding was completed...poof no gold mutant but a normal one. How can this be possible ? It was my first gold star :( This is NOT FAIR ! I demand my gold star back :(

Hi. According to this post:

http://forums.kobojo.com/showthread.php?247-Breed-Bronze-Pay-Gold-Swap-Mutant-Not-Bronze-Mutant-after-incubated&p=2864&viewfull=1#post2864

You need to fill a support ticket, and then the star will be given back to you. I lost a bronze star too, but didn't get it back. I think that was because I closed the ticket once I got my bronze mutant. Hope this helps mate.

James Wash
11-21-2013, 05:17 AM
Yesterday i finally won a gold star at the slot machine, and tried to breed a gold mutant. I put the mutants at the breeding center, put the gold star, after the breeding was completed...poof no gold mutant but a normal one. How can this be possible ? It was my first gold star :( This is NOT FAIR ! I demand my gold star back :(

This happened to me once, however the missing gold star was back in my inventory.

Chili Kunim Plant
11-21-2013, 05:26 AM
send tickets here and the team will fix it :)

http://www.kobojo.com/en/our-support/

Jeeva Erinx
11-21-2013, 08:38 AM
im still waitting answer from them (/Ticket/29610). i lost everything i got from slots, once i tried to put buck into incubator. already send the tickec and still waiting their responce.

Chili Kunim Plant
11-21-2013, 08:46 AM
there's nothing we can do but to wait mate :)

well wait for Karr to see this post then he will help you out :)

Tyler Jaroscak
11-22-2013, 05:12 AM
Only bad part is like me my last support ticket I sent in I waited for almost 2 weeks for them to finally read it when I watched my brother put one in and the same day they fixed what he lost. Can I ask what the deal is there?

Frank Hege
11-22-2013, 08:52 AM
i also still wait! meanwhile since 4 days i guess! will there something happen? 4 days is really a long time already!

Jeeva Erinx
11-23-2013, 12:38 PM
same here been 4 days. no answers yet!

Riina Kallioinen
11-23-2013, 05:49 PM
i have to say, i prefer the reactor a lot more than than the jackpot :(
i want the reactor tokens back to being only rewards in the fights and jackpot being a daily single shot like the magnetic keys.

Shawn BM
11-23-2013, 06:46 PM
i have to say, i prefer the reactor a lot more than than the jackpot :(
i want the reactor tokens back to being only rewards in the fights and jackpot being a daily single shot like the magnetic keys.
agree and I like ur idea ...

Tyler Jaroscak
11-24-2013, 01:48 AM
Still waiting....always waiting....why am I always waiting....

Frank Hege
11-25-2013, 05:44 AM
1 week and still waiting!!

is the support now )as lot of things in the game) just for cash players?

Frank Hege
11-26-2013, 11:26 AM
still waiting for the miracle

Jero Shannon
11-27-2013, 06:01 PM
I'm also waiting, I've just lost a reactor token.

Contact Form #: 16093-29623

Davidsom Couras
11-27-2013, 10:48 PM
I made a purchase of 240 gold by phone yesterday and has not been credited to my account and payment has been confirmed.
Because of this error, I could not enjoy the promotion (Evolution Center)

Ram Gunasekaran
11-28-2013, 02:58 PM
im still waitting too