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  1. #1
    Wanderer

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    Join Date
    Jan 2016
    Location
    Italy
    Posts
    3

    bought silver cacernia but got only normal one

    Good morning, sorry for bothering you but today I bought in the shop Silver Cancernia for 2100 gold.
    But I got the normal one. I checked again in the shop and it seems like there was a mistake in the shop as both Cancernia appear to be the normal one.
    How is possible to fix it?
    Thanks in advance.

    My koboko ID is 66998011 (tell me if you need any other info, thanks in advance).

    Manu

    PS: I noticed that I cannot retrieve mutants from breeding center. Whenever I try the application crashes and reset, both from facebook and Android.

  2. #2
    Community General Skunkix's Avatar
    Join Date
    Aug 2016
    Location
    Argentina
    Posts
    685
    Hello Manubio, try sending a support ticket here >Support<. (you might need a kobojo/nexus account)

    Cheers
    "Great heroes carry the journey's burdens, not on their shoulders, but in their hearts."

  3. #3
    Users Awaiting Email Confirmation
    Join Date
    Jan 2018
    Posts
    21
    Hello Manubio!

    Apologies for the issues you've been experiencing.
    I will send you back th e gold you spent for the basic cancernia and take the mutant back too. Now the issue has been fixed so you will be able to get the right cancernia silver ^^

    As for the bug with the breeding center it has been fixed too.

    If you did not do it yet, please send us a ticket following the link Skunkix sent and I will sent you everything from there!

    Thanks for letting us know and have fun!

  4. #4
    Users Awaiting Email Confirmation
    Join Date
    Jan 2018
    Posts
    21
    Actually Manubio, please check your PM!
    :)
    Darthh
    Celsius Online - Support Team Member
    >> Support <<

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