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  1. #1

    help me - Why my acc have been banned ?

    Hi, my name sungo.

    My legend acc: 203382 - sungo.4334
    My acc have been banned from 3/3 & I dont know wwhy :( .
    I always fairplay.

    Please help me, thank.
    Best regard

  2. #2
    Users Awaiting Email Confirmation
    Join Date
    Nov 2016
    Posts
    164
    You should write an email to their support team explaining the situation. But it takes some time to receive a reply.

  3. #3
    thank you, I have email (5/3) but KJB not yet reply :(

  4. #4
    Plz , unbanned him . how we know who next being banned unreason :'(

  5. #5
    Users Awaiting Email Confirmation

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    Join Date
    Dec 2016
    Posts
    3
    Sungo is one of the first members in Vietnam Primal Legends group, we play based on learning together and fair-play all the time.
    idk why he suddenly was banned on March 3rd without any reason from system, being banned for no specific reason makes players like us feel confused and bored when playing again from the very first levels.
    If he really did something wrong, would the reason been announced across this topic?
    If he didnt, we ask for releasing his account back.

  6. #6
    Account disputes are not publicly discussed for confidentiality and security reasons, which is why although I have checked your account the ban reason will not be shared here.

    We appreciate your patience whilst our support team replies to your query.
    /Lock

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